Legal Notice

Hosting and Technical Service Provider

This website (redhillpopinncafe.co.uk) is hosted and protected by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. Cloudflare provides content delivery, DNS, performance optimisation, and security services (including DDoS protection). Cloudflare does not publish, author, or moderate the content of this website.

Intellectual Property

All content available on redhillpopinncafe.co.uk, including but not limited to text, photographs, graphics, logos, icons, page layout, and overall site design, is protected by applicable intellectual property laws, including the Copyright, Designs and Patents Act 1988 and international treaties.

Except as permitted by law (for example, fair dealing for the purposes of criticism, review, or news reporting), any reproduction, distribution, public communication, modification, or adaptation of the website or its content, in whole or in part and by any means, is prohibited without prior written authorisation from the rights holder.

Names, logos, and other marks displayed on this website may be registered or unregistered trademarks. Use of any trademark without the prior permission of its owner is strictly prohibited.

Use of the Website

By accessing or using this website, you agree to use it lawfully and not to:

  • Infringe any intellectual property or privacy rights;
  • Introduce viruses, malware, or other harmful code, or attempt to gain unauthorised access to the website, its servers, or related systems;
  • Use the website in any manner that could damage, disable, overburden, or impair it, or interfere with any other party’s use;
  • Scrape or harvest data except as permitted by applicable law.

Liability

Reasonable efforts are made to ensure that the information on this website is accurate and up to date; however, no representation or warranty, express or implied, is given as to its accuracy, completeness, or fitness for any particular purpose. The website content is provided for general information only and may change without notice.

To the fullest extent permitted by law, liability is excluded for any indirect or consequential losses, loss of profits, business interruption, loss of data, or other damages arising from or in connection with the use of, or inability to use, this website or its content. Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

This website may contain links to third-party resources. Those resources are provided for convenience only and do not imply endorsement. No responsibility is accepted for the content, security, or practices of third-party websites, which are governed by their own terms and policies.

Personal Data and Privacy

This website is operated in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller for personal data processed through this website is the operator of redhillpopinncafe.co.uk.

What Data Is Collected

  • Information you provide: for example, details submitted via contact features (such as your name, email address, phone number, and message content) and information provided to make or manage reservations or enquiries.
  • Technical and usage data: such as IP address, device and browser information, pages viewed, time and date of visits, and referrer URLs. Some of this data is collected via cookies and similar technologies described below.
  • Security and performance data: for example, logs and metadata generated by security and performance services to protect the website from malicious or abusive activity.

Purposes and Legal Bases

  • Responding to enquiries and managing reservations or requests (performance of a contract or steps taken at your request prior to entering into a contract; legitimate interests in operating the website and providing services).
  • Operating, maintaining, and securing the website (legitimate interests in ensuring availability, integrity, and security; compliance with legal obligations).
  • Measuring audience and improving user experience where non-essential cookies are enabled (consent, which you can withdraw at any time).
  • Compliance with legal and regulatory obligations (legal obligation).

Recipients and Transfers

Personal data may be shared with essential service providers strictly on a need-to-know basis to operate the website and deliver requested services (for example, hosting, security, content delivery, and, where used, analytics or communication tools). These providers act under appropriate contractual safeguards.

Because Cloudflare, Inc. is based in the United States and provides global security and delivery services, technical data may be transferred outside the UK. Where such transfers occur, appropriate safeguards are applied, such as standard contractual clauses and/or the UK International Data Transfer Agreement or Addendum, along with technical and organisational measures designed to protect personal data.

Retention

Personal data is retained only for as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. As a general guide:

  • Contact and enquiry records are typically retained for up to 12 months after the last interaction, unless further retention is required for ongoing matters.
  • Reservation and transaction-related records (if applicable) may be retained for up to 6–7 years to meet tax and accounting obligations.
  • Security and server logs are typically retained for up to 12 months, unless longer retention is required to investigate incidents.
  • Cookies are retained for the duration indicated in your browser or device and as configured when you set preferences (see “Cookies” below).

Your Rights

You have the rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent at any time where processing is based on consent. These rights are subject to applicable legal conditions and exceptions.

To exercise your rights or to raise a privacy query, please use the contact options made available on this website. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

Children’s Data

This website is not directed to children, and personal data of children is not knowingly collected. If you believe a child has provided personal data, please use the contact options on this website to request deletion.

Cookies and Similar Technologies

Cookies are small files placed on your device by your browser. Similar technologies (such as local storage or pixels) may also be used. They support core site functionality, improve performance and security, and, where you consent, help understand how the website is used.

Types of Cookies

  • Strictly necessary cookies: required for the website to function, including security, load balancing, and your cookie preference settings. These cannot be switched off via the cookie banner.
  • Performance/analytics cookies: help measure and improve website performance and user experience. These are used only with your consent.
  • Functionality cookies: remember choices to provide enhanced features (for example, preferred settings). These may be used with your consent where they are not strictly necessary.

Your Choices

On your first visit, you may be asked to set cookie preferences. You can change your preferences at any time (for example, via the cookie banner or settings icon if displayed). You can also configure your browser to block or delete cookies. Blocking certain cookies may impact site functionality.

Cookies are retained only for their necessary lifespan and no longer than is needed for the stated purpose. Non-essential cookies are not set unless and until you provide consent.

Security

Appropriate technical and organisational measures are applied to protect the website and the personal data processed through it, including through the use of Cloudflare’s security services. Nevertheless, no method of transmission or storage is completely secure. You should use appropriate, up-to-date security measures on your own devices and networks.

Applicable Law and Jurisdiction

These legal notices, and any dispute or claim arising out of or in connection with this website, are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer to bring proceedings in your local courts.

Changes to These Legal Notices

These legal notices may be updated from time to time to reflect changes in law, technology, or the website’s operation. Material changes will apply prospectively. Your continued use of the website after an update signifies acceptance of the revised terms.

Last updated: 8 February 2026.